This Cookie Policy explains how we use cookies and similar tracking technologies when you visit our website . By continuing to browse the site, or by setting your cookie preferences in our banner or Cookie Settings, you are agreeing to our use of cookies as outlined in this policy.

What are cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

How do we use cookies?

We group cookies into three categories:

  1. Essential Cookies: These cookies are strictly necessary for the website to function and for you to access secure areas of the site. Without them, our services would not work properly (e.g., login, security, and access control).

  2. Functionality Cookies (optional, but useful): These cookies are not required for the site to work, but they make your experience smoother and more personalized. For example, they can:

    • Remember if you have already completed a tutorial, so it’s not shown again
    • Display your account name so you know which account you are logged in under
    • Collect basic browser information for technical diagnostics

    You can turn these on or off in Cookie Settings.

  3. Performance Cookies (optional): These cookies collect information about how visitors use our website, such as which pages are visited most often. This information is aggregated and anonymous, and is used to improve the functionality of the website. We use Microsoft Clarity to collect anonymized usage data such as clicks, scrolls, and page navigation.

    Clarity cookies are only set if you accept performance cookies in our cookie banner (or after passing a consent signal to Clarity).

List of cookies we use:

NameTypeDescriptionDuration
cookie_consentEssentialStores user's cookie consent.6 months
tokenEssentialUsed to identify the user once logged in.Session
userStatusEssentialUsed to identify logged user status.Session
navAccessEssentialStores logged user's navigation access info.Session
userActionsEssentialStores actions user is allowed to perform according to their settings.Session
userTypeEssentialUsed to identify the type of user's account and their access to extra features.Session
sellersEssentialIdentifies which seller or sub-tenant account the logged-in user belongs to. For clients with sub-tenants, this cookie contains the unique system identifiers of those tenants so that the correct data can be displayed. For standard clients, it stores their own tenant UUID. This cookie is required for the platform to load the correct data and permissions and is not used for marketing or analytics.Session
userNameFunctionalStores user's name to display in UI.Session
tutorialDataFunctionalStores information about UI tutorials user watched to not display these tutorials again.Session
visited-stock-movementsFunctionalStores infirmation if user created any stock-movements to determine if hints are needed.2 years
inbound-hints-cancel-numberFunctionalStores number of times user rejected viewing hints for Stock-management document creation to stop suggesting hints any more after two refusals.2 years
_clckPerformanceUsed by Microsoft Clarity. Persists the Clarity User ID and preferences, unique to that site, on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.1 day
_clskPerformanceUsed by Microsoft Clarity. Connects multiple page views by a user into a single Clarity session recording.1 year
CLIDPerformanceUsed by Microsoft Clarity. Identifies the first time Clarity saw this user across sites or domains.1 year
MUIDPerformanceUsed by Microsoft Clarity. Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes.1 year

Managing your cookies

On your first visit, you will see a cookie banner. Essential cookies are always active, but you can choose whether to allow Functional and Performance cookies. You can also change your preferences at any time by clicking Cookie Settings (available in the footer of the website).

Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please revisit this page periodically to stay informed about our use of cookies.

By using our website, you consent to the use of cookies as described in this Cookie Policy.

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